Clients Testimonial

Simple Call

Inspire has proven to be a reliable and trustworthy partner for us, delivering high quality call centre solutions. As a small business, we needed a low cost 24/7, 365 days a year customer service solution for our rapidly growing customer base. Some of our customer could be quite tricky to handle due to language barriers and frustrations at not being able to make those urgent calls. In our business, satisfied customers are worth their weight in gold as most new clients are acquired through word of mouth. We therefore required patient, thoughtful and understanding customer service representatives who were able to calm customers and deal with their grievances in an effective manner. Inspire have provided us with a cost effective solution that has helped us to resolve our problems and increase our customer base.

 

Media Mohol

Inspire communications were approached by us to carry out our telemarketing campaign. As a publication in its infancy, we needed a company that had the vision and know how to be able to project our product to the UK market. Inspire communications was able to understand our business and propose a telemarketing strategy that would achieve the maximum impact in the shortest time. They were able to understand our niche quickly and started the campaign within a week of our proposal.  They not only supplied us with telesales agents but with a complete telemarketing solution.

Their trained staff were able to construct customised scripts which pitched themselves not as sales agents, but people who had solutions to common problems faced by business’. In this way they built relationships, which have in turn resulted in sales.

We hope that our initial venture is the first of many and there are plans to widen the product range that they market for us.